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Contact us
Customer Service Hours
Mon-Fri 9AM to 6:00PM EST
Email service@canadianinsulin.com
Phone 1-844-560-7790
Fax 1-866-951-0118

How To Order

There are two easy ways to order from CanadianInsulin.com. First, you can order online by logging into or registering a free account. Second, you can order by fax. The quickest and most convenient way to order is online. If you prefer to order by fax, you will need to download our Order Form, fill it out, and fax it to us along with your original prescription to 1-866-951-0118. You can also scan your completed order form and prescription and email them to us at service@canadianinsulin.com.

*Please note: We require a valid prescription before we can process any order for a prescription medication.

**Please be aware there may be a customs delay on your order that could add up to 3 business days to your estimated shipping time**
We apologize for any inconvenience this may cause.

To Order Online

  • 1. Log in or register a free account on our website.
  • 2. Find your insulin, diabetes medications, or diabetic supplies on our website and add them to your cart.
  • 3. Complete our secure and easy checkout process.
  • 4. That's it, you're done! You will receive an email confirming your order.
*Do not forget to upload your prescription when ordering any prescription medication or insulin. We cannot process orders for prescription products without a valid prescription.

To Order By Fax

*Do not forget to upload your prescription when ordering any prescription medication or insulin. We cannot process orders for prescription products without a valid prescription.
Can't find what you're looking for?

Give us a call at 1-844-560-7790 or email us at service@canadianinsulin.com

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Please enter your Username below and we will send a new password to the email associated with your account. Check your spam folder if you do not receive your new password.

Still having trouble logging in?

If you’re unable to log in, please call our customer service at 1-844-560-7790.