Welcome to our new site!

We have updated our website to make it easier for you to place and track orders, refill your prescriptions, and view your account information. If you are already a customer, you will now be able to access your account directly. We have also enhanced our security to ensure the protection of your information.

You will soon receive an email with a Username and Password that you can use to log in to your account. Be sure to check your spam folder for this email. If you do not receive this email, or if you have trouble logging into your account, please contact us toll-free at 1-844-560-7790.

You can easily register a free account by clicking here. If you have any trouble, please call us at 1-844-560-7790.

We apologize for any inconvenience or issues you may experience as we continue adjusting our new website. We hope you will enjoy our updates and continue saving on your brand insulin!

Learn how to order on our new site by clicking here.

Contact us
Customer Service Hours
Mon-Fri 9AM to 6:30PM EST
Email service@canadianinsulin.com
Phone 1-844-560-7790
Fax 1-866-951-0118


Where are your insulin products shipped from?

All of our insulin products are shipped from Canada through one of our affiliated Canadian pharmacies.

Are your affiliated pharmacies licensed?
We guarantee that our affiliated pharmacies are licensed Canadian pharmacies.
How do I know my insulin will arrive undamaged?
Products are shipped using insulated shipping containers to help ensure product integrity.
How do I know my insulin order will not spoil in shipping?
All of our insulin orders are shipped in refrigerated gel pack containers that have been specifically designed to keep our insulin shipments cold. Please note that all insulin can survive for up to 30 days at room temperature.
How long after I order will my insulin be shipped?
Orders will be shipped within 48 hours of your order.
What currency is your website prices?
All prices are in US dollars.
How much are shipping charges to the USA?
Flat rate shipping to anywhere in the USA.
Should I use an online pharmacy site to order medication?
The most important thing to consider is how much you are spending on your medication. Antibiotics and some generics can be less expensive in your local pharmacy. Medications that have to be used every month such as birth control, diabetes medication, blood pressure medications, antivirals, tend to be better things to save money on when ordering from a online pharmacy. A good online site can save you up to 95% on the cost of your medications (depending on your current coverage). Plus, if you are ordering a 90 day supply at one time, ordering online becomes quite convenient as you only have to do so four times a year!
How can I be sure that I am getting quality medication?
Any site that offers you medication without a prescription, or based on a remote consultation will likely be gone tomorrow. With Canadian Insulin, you are sure to receive generics which are produced by India's top rated manufacturers.
Is ordering medication online legal?
Ordering controlled substances is illegal, and will not be filled by CanadianInsulin.com. A controlled substance is any product which has the potential to be abused, and only certain US based online pharmacy sites can dispense those products. Ordering medication which is not a controlled substance, and being ordered for personal use is permitted. Please read the FDA memo for more information on personal importation of medication for more information.
Are generic medications safe?
Generic medication is simply a medication that has been manufactured by a different company, rather than the company who originally held the patent on the product. The thing to remember is that they have the same chemical structure as the originals, and are created to work the same as the originals. Just remember that there are a lot of non-reputable sites trying to sell to you. Take the time to get to know the signs of a legitimate site that sells legitimate medicines.
Are Indian generic medications safe?
India has one of the largest pharmaceutical manufacturing industries in the world! In fact, many of these companies are doing contract manufacturing for the North American market, and therefore their facilities must be FDA approved. We contract our medications only from the top-rated manufacturers who follow GMP guidelines, and produce their medicine in world-class manufacturing facilities.
How often do I need to send in the release form & prescription?
We will only require a new prescription once your current one is used up, or it reaches one year old. Whichever happens first. We only require the release form one time.
How often should I order?
That's entirely up to you! We advise that you order a 3-month supply at a time. This way you only need to order four times/year, and once the fourth order is placed you'll need to send in a new prescription as it will be all used up. This is the most commonly used method.
What should I avoid when choosing a site to order from?
There are a few very basic things to watch for: 1) No prescription required. Definitely worth being wary of, because even if the site is legitimate, if the FDA chooses to hold your order, and you do not have a prescription, then they will not release it to you. 2) Any site which offers to sell you controlled substance (ie: oxycontin), or has their homepage covered with pictures and pricing of ED medications. 3) Any site which charges a membership fee. Usually the fee is for accessing information on other websites, but there is no need to pay this fee when others offer the same information for free. 4) Any site with a strange or unusual url. If it looks funny, its because some scammers buy domains in large blocks and will likely disappear at the first sign of trouble, and open up under a new domain name. 5) Any site which doesn't easily offer contact information like phone number, and mailing address. If they choose not to be display this information, then they likely are not going to be very reliable.
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